Merchandise Q&A:
1. Are these authentic Louis Vuitton,Coach,Gucci etc. hand bags and wallets? Why they are so cheap?
All our items are exact copies of the ones in Louis Vuitton,Coach,Gucci etc. boutiques, which means they are having the same color, the same design, the same material and the same feeling, the best Replica Designer Handbags that can be purchased from the market. Furthermore all our items will be resend if any quality problems, I am sure you will never be disappointed.
All our items are purchased directly from the OEM factory, that's why we can sell at such amazing prices, our purpose is to offer people famous luxuries with affordable prices, since not everybody is the Hollywood movie star but they still have the right to enjoy a better life.
With one bag's cost in Louis Vuitton boutiques, you may buy 7 or even more from us, so what you are waiting for!!
2. Do they come with original Louis Vuitton,coach,Gucci etc. Packing?
All our items have "Louis Vuitton" "Coach" etc. stamped tags, and will come with a whole set of a Louis Vuitton gift handbag, a dust bag, a ID card etc.
If you are trying to find gifts ideas for special moments or just want to please someone including yourself, comparing to the Louis Vuitton's extremely HIGH prices , we are your NO.1 SMART choice.
Payment Q&A:
3. What kind of payment do you accept?
We can accept all major credit card including Visa, Master, Discover and American Express through PayPal.More info on Payment & Shipping:
http://www.itbags88.com/payment.html
4. Is it secure to shop at your site?
Please do not worry about security, all your personal information are protected by our strict privacy policy and are stored in our secured data base. You credit card will be processed via our secured payment gateway with 128 bit SSL Certification.
Shipment Q&A:
5. Where do you ship?
We ship everywhere in the US, UK ,Australia ,Canada and in all countries inside the European Union. We serve over 50 countries through EMS Worldwide Express.
6. How much shipping will be charged for each order and how can I track my parcel?
We ship the all items by EMS within 24 hours after payment clear.
No matter how many items you purchase per transaction, we are supply " free shipping " service .
After we ship the item, we will show you the tracking number. You can check the parcel on www.ems.com
However, if you need to ship by another way, such as TNT,DHL etc. It's also ok only need to little extra fee for the shipping.
7. How long does it take for delivery?
It usually takes 3-4 days for us to process your order and 5-7 days for the delivery, all the date are estimated calculated and may vary according to our inventory availability and potential delay during the shipment.
8. What should I do if I never received the shipment?
The rule is simple if you did not receive the item in a month from when it was sent out, we will fully refund you payment.
9. What should I do if the items were damaged upon receipt?
If the items were damaged or defective upon receipt, please inform us immediately, our customer service representative will be ready to take care of your matter all the way.
Order Status Q&A:
10. How long does it take for my order to be processed?
It only takes 4-12 hours to process your payment, an email confirmation with receipt will be sent to you once your order has been approved.
11. How can I check my order status?
You can track your shipment with our customer service.
I have my tracking number, Where i can track my Order?
United States : http://www.usps.com
United Kingdom: http://www.parcelforce.com/
Canada : http://www.canadapost.ca
12. Why doesn't my tracking number work?
All tracking numbers are activated in 24 hours in the database of the shipping companies. If you are not able to track your order when you get your tracking number, it may be because the delivery company has not processed it inside their database system yet.